Wednesday, January 13, 2010

Sears fiasco.

I know this has absolutely nothing to do with farming, but it's just so funny!!!!

Why is it that if you need any winter clothing in the winter, you cannot find some? That is my problem at the moment. J. has outgrown his winter boots and I have been looking since the beginning of December for some and I can't find any!! So I have to order from Sears. I don't want to since they are so expensive. But you do what you have to do. So let me begin my "little" story...

Saturday night after searching for boots and not finding any, I went online to Sears to order some. Since it's so hard to "see" the boots and the descriptions are crappy and I'm not sure what size he'd be since, I did find a size 3 at Payless shoes (which is the size he wears) and they were waaayyyy too big, I ordered 545$ worth of boots!! Ok, I kinda got carried away. But at 70$ a pop it doesn't take long to add up.

Anyhow...I digress. With Sears online you usually get a confirmation email within a few minutes of placing the order. I didn't get that email and I found that strange...but it was late at night so I went to bed. Sunday morning still no email. So I called Sears. After telling my story to no less than 5 people and being shuffled around I was told that the order was waiting "credit authorization". I'm like "huh?". So I was told to call a certain number but they said that since it was Sunday it was probably closed. I called anyway. They were open but the person I was to speak to was not there. Sigh.... Dave said I had way more patience than he did.

So the next day I called and got everything sorted out. I guess if you don't use your Sears card for a while they knock your credit limit down to 400$. So I got it to where it used to be. I was told to call back Sears and give them a authorization number to get my order on it's way. So.... I called back Sears, got shuffled around again and FINALLY got a person that knew what I was talking about. There was just one glitch...The order had been deleted because it had been more than 24 since I had placed the order!!!I was so ticked off to say the least. So I hung up, got back online and ordered the boots again! This time I was so upset I only ordered 236$ worth.

Once again...I didn't get a confirmation email! I called Sears AGAIN. The guy told me the order had in fact gone through and I would get it in 3-5 days. I was so happy. But the story doesn't end there.

The next day I got 2 confirmation emails from Sears!!!!! The first order had gone through after all!!!!!!!!ARRRRRRRRRRRRRGH! So Friday I am expecting over 700$ in kids boots!

I just couldn't believe it! It's just so funny. You just have to laugh instead of cry. How can one company be so, so , so I can't even think of a word to describe them. So Saturday I'm going to go to Sears and I'm NOT bringing all those boots home. I'm going to get J. to try them there. I'm also going to refuse to pay the shipping charge. If they weren't so inept (is that the word?) I wouldn't be in this predicament.

Well Dave's arm is not better and he's still off work. He has to wait for an appointment to a specialist that could take months and there's a pending strike with hospital workers, bus drivers etc... so that won't help matters any. We might have to start cutting back on things like satellite tv, internet etc... I'm so depressed.

Dave and our pastor went to the valley today to pick up some feed for the pigs. Getting it from the feed store is getting too expensive, so there's a guy that mixes his own 2 hours drive from here and it's half the price. I hate not buying local, but sometimes it cannot be helped, especially now with Dave and his arm. We bought 15 bags at 70lbs a bag for 187.50$ that's about half the price than if we would have paid it at the feed store.

I decided not to breed Whisper this year. She's still too small for my liking. Maybe next year. I'll have to wait and see.

Well that's enough blogging for tonight. I was so into my story, I forgot to call the guy that does the power point at church with my order of service for Sunday. Opps.

Have a Blessed Evening.


  1. Your story about shopping at Sears is why I hate to go shopping! I just want it to try it on and walk out of the store. I don't want any hassles.
    Sorry to hear that the arm ist still not good. I got rid of the cable bill. Only 30 bucks a month but hey, 30 bucks is 30bucks!

  2. Why Bank of America? Are they possibly worse than Sears?

  3. They are if you want to talk to anyone about anything. You get shuffled back and forth when the first person should have been able to bring all the information up in the data base in the first place... I guess "Try Bank of America" wasn't a very good response... lol

  4. I have a Penny's story that's similar. My MIL used to send our kids presents for Christmas ordered through Penny's. I would get a call that an order was in. Of course if my MIL didn't tell me she had ordered I wouldn't know what they were talking about. I would drive all the way downtown, pay to park, drag the kids up 3 stories to catalog dept and then they could never find my order because (surprise!) I didn't order it. They would always have it filed under the phone number of who ordered it, not who they called to pick it up. I don't carry my inlaws phone number so I would wait for a l-o-n-g time while they found it. Then they would inform me that the order was here but not cleared because my MIL did not have enough money available on her charge card. It was maxed out. BUT if I wanted to take the gifts I could pay for them. This happened several years in a row. I paid for them myself once. They even asked me if I wanted to increase my limit, when it was my MIL card. It was crazy! I told them numerous times not to call me to pick up an order unless it was available for me to pick up. I left fuming numerous times.


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